FAQ

Shipping times vary depending on your location and the shipping method chosen. Typically, it takes 5-10 business days for standard shipping. We will do all we can to ensure your product is dispatched within 24 hrs or ordering.

Yes, we offer international shipping to most countries. Additional fees and longer shipping times may apply.

Shipping costs are calculated based on the weight of your order and your location. You can view the shipping costs at checkout before completing your purchase.

We have a 30 day return policy for unused items in their original condition and packaging. Please refer to our Returns Policy page for more details.

To initiate a return, please contact our customer support team within the specified return period. They will guide you through the process and provide you with a return authorization number.

Restocking fees may apply for certain items. Please refer to our Returns Policy for specific details regarding restocking fees. Alternatively, please feel free to contact us and our customer service team will assist with returns.

You can contact our customer support team via email, phone, or live chat on our website. Our representatives are available during business hours to assist you. Our email is bahruz.gasimov@gmail.com

Our customer service hours are from 8 AM to 5 PM, 6 days a week. We strive to respond to all inquiries promptly during these hours.

Yes, our knowledgeable customer support team is here to help you with product recommendations and any other inquiries you may have. Feel free to reach out to us for assistance.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.